Contact

 

* The Contact form is at the bottom of this page, but…

 

PLEASE READ ALL OF THE FOLLOWING BEFORE CONTACTING US:

 

* OUR LABOR FEE IS A FLAT RATE OF $100 PER HOUR…AND WE’RE WORTH EVERY. SINGLE. PENNY.

  • That’s $858.00 per day (8 hours + mandatory sales tax).
  • We have college degrees and a combined 40+ years of carpentry experience, in the 40th largest city in the USA. Our rate is not the most expensive nor the cheapest, but totally fair.  
  • Additionally—due to the highest inflation in 40 years—the cost of EVERYTHING has increased, and our labor rate has risen accordingly.

 

* WE WILL NOT DO LADDER WORK ABOVE 15 FEET OFF THE GROUND.

  • This is for our own safety, and to satisfy our insurance requirements & restrictions.

 

* ABSOLUTELY NO PAINTING, STAINING OR POWER WASHING.

  • Those are all separate professions. We’re strictly carpenters; we don’t provide painting, staining or power washing services.

 

* DECK, PORCH & PERGOLA BUILDING FROM EARLY-NOVEMBER TO MID-APRIL (ONLY).

  • It is just way too hot & humid in the Summer, and NO job is worth getting heatstroke. Seriously folks, we don’t build decks, porches, pergolas, or do any large, multi-day/week projects in sweltering heat and humidity. 
  • We only do these types of multi-day/week outdoors projects from early November until @ mid April.
  • Want a deck, pergola or porch in time for next Spring and Summer?? Awesome. Let’s  build it this Fall or Winter!!

 

* NO TILING, ROOFING, FLOORING, FENCING OR MASONRY.

  • Again, those are all separate professions.
  • We WILL do small, limited fence repairs or build very short fence runs. (Anything larger and you’ll need to contact a fencing contractor.)

 

* THERE’S ONLY 2 OF US.

  • We’re a small company of two carpenters; we can only handle one job at a time.
  • Also, we’re a package deal; we don’t work separately. Both of us are on every job, one job at a time.

 

* NO ESTIMATES FOR MASS CONTACT “LEAD GENERATORS.”

  • We never pay for leads, because we don’t have to. If you’re a sales rep for Angi/Home Advisor/Thumbtack, etc.—DO NOT CONTACT US…

 

* THERE’S USUALLY A 2-3 WEEK WAITING LIST FOR ESTIMATES AND/OR WORK.

  • We stay pretty busy, especially Spring through Fall.
  • Please be patient. We will try to schedule your quote visit as soon as we can but must do them on days when we aren’t working a project.
  • This is home remodeling; not an Amazon Prime order. Plans must be made, quotes figured out, contracts signed, deposit checks made out, materials ordered and delivered and work scheduled. Rome wasn’t built in a day, and your project won’t be either. So, again, please be patient.
  • If you’re impatient—or in a really big hurry—please move along. We don’t do rush jobs.
                                     

* OUR SERVICE AREA IS MAINLY WITHIN THE CITY LIMITS OF RALEIGH.

  • Gas is expensive these days. Although we have some clients in Cary, Apex, Wake Forest, Briar Creek, Garner and Clayton, we really prefer to stay within the confines of the Raleigh city limits.
  • If you’re outside of the Raleigh city limits, we very well may add a fuel surcharge to your project, and possibly for the initial quote visit.
 

* NO WORK OUTSIDE OF N.C., OR FOR ANYONE LIVING OUTSIDE OF N.C.

  • Again, we work mainly within the confines of Raleigh, for people who live here.
 

* OUR HOURS ARE MONDAY—FRIDAY, 8:30am—5pm

  • No, we don’t work on weekends or do estimate visits on weekends.

 

* WE DON’T WORK IN THE RAIN, SLEET, SNOW, HIGH WINDS OR ANY OTHER KIND OF INCLEMENT WEATHER.

  • Doesn’t matter if it’s an inside project; we still have to cut lumber outside, and our tools are too expensive to risk the rust. (And really, who wants to work in the rain??)
  • If there is a 40% or higher chance of inclement weather, for any days of your project duration, work will be resumed on the next clear day.

 

* A DEPOSIT OF 1/2 THE JOB TOTAL IS (USUALLY) REQUIRED, TO RESERVE OUR TIME AND PURCHASE YOUR JOB MATERIALS.

  • We don’t go out-of-pocket for client job materials. Your project; your money to buy the materials.
  • If your project is very small or few materials are necessary, we may opt to purchase them (up to roughly $150) and get reimbursed, along with the labor fee, on the final day of the project.
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 WHEN CONTACTING US, PLEASE INCLUDE ALL OF THIS REQUIRED INFO: 

  • To be contacted, you must provide ALL of the following info. 
  • Failure to provide ALL of this info will result in no contact on our part.

 

* FULL NAME

* FULL ADDRESS (Including Street, City and Zip Code)

* NEIGHBORHOOD NAME

* EMAIL ADDRESS

* COMPLETE (10 DIGIT) PHONE NUMBER

* BEST TIME TO CALL YOU

* YOUR PROJECT DESCRIPTION AND IDEAS

* YOUR PROJECT BUDGET 

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*** An introductory phone conversation is required before any scheduling of an estimate meeting.

  • We will NOT schedule an estimate visit without first having an introductory phone conversation—to go over your project ideas and budget.
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* ALL fields are REQUIRED…